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Privacy Policy

PRIVACY POLICY

 

  1. Introduction

At Juliette Wonderland, we are committed to protecting your privacy and personal data in accordance with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021).

This Privacy Policy explains how we collect, use, store, process, and protect your personal information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the terms of this Privacy Policy.

 

  1. Personal Data We Collect

We may collect and process the following personal data:

a. Information You Provide Directly

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order details and preferences
  • Any information you provide when contacting us

b. Payment Information

All payments are processed securely via third-party payment providers.

We do not collect, store, or have access to your credit or debit card information 

c. Automatically Collected Data

  • IP address
  • Browser type and device information
  • Website usage and interaction data

 

  1. Legal Basis for Processing Data

We process personal data based on one or more of the following legal grounds:

  • Performance of a contract (order fulfillment)
  • Compliance with legal obligations
  • Legitimate business interests
  • Your explicit consent where required

 

  1. Purpose of Data Processing
  • Your personal data is used to:
  • Process and fulfill orders
  • Provide customer support and communication
  • Improve website performance and user experience
  • Prevent fraud and unauthorized activities
  • Comply with legal and regulatory requirements

 

  1. Sharing of Personal Data

We may share your personal data only when necessary, including with:

  • Shipping and logistics providers
  • Payment service providers
  • Website hosting and technical service providers

All third parties are contractually obligated to protect your data and use it solely for service-related purposes.

We do not sell or trade your personal data.

 

  1. International Data Transfers

Your personal data may be transferred to and stored on servers located inside or outside the United Arab Emirates for operational purposes.

In such cases, we ensure appropriate safeguards are in place in compliance with the UAE Personal Data Protection Law.

 

  1. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Ensure website functionality
  • Analyze website performance
  • Enhance user experience

You may disable cookies via your browser settings; however, certain features of the website may not function properly.

 

  1. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against:

  • Unauthorized access
  • Loss or destruction
  • Misuse or alteration

Despite our efforts, no online system can guarantee absolute security.

 

  1. Data Retention

Personal data is retained only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Meet legal, accounting, and regulatory requirements

Once no longer required, data is securely deleted or anonymized.

 

  1. Your Rights Under UAE Law

In accordance with UAE data protection regulations, you have the right to:

  • Access your personal data
  • Request correction or update of inaccurate data
  • Request deletion of your personal data
  • Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us at info@juliettewonderland.com

 

  1. Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites.

 

  1. Children’s Privacy

Our website and services are not intended for individuals under the age of 18.

We do not knowingly collect personal data from minors.

 

  1. Governing Law & Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of the United Arab Emirates.

Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of UAE courts.

 

  1. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be effective immediately upon posting on the website.

 

  1. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us at info@juliettewonderland.com